> force for good clients

Charity dedicated to ending child health inequalities in the UK including premature births, serious illnesses and deaths in early pregnancy.

> Business Manager
> Marketing Manager

Salesforce.com provides the Best Beginnings small management team with a cost-effective database solution to manage relationships with supporters, donors and health professionals and manage fundraising activity. Integrated partner application Clicktools allows them to link vital profile and feedback information to the relevant records. 

The UK’s largest, non-profit making, advocacy charity providing help, information and support for all types of bladder and bowel related problems, for patients, carers and healthcare professionals.

> Business Manager

 

Bladder and Bowel Foundation run high profile radio and television advertising campaigns and now use Salesforce.com to manage responses from individual contacts.  The solution has been configured to provide remote access to capture specific beneficiary requirements.

Bond is the UK membership body for non-governmental organisations (NGOs) working in international development.

> Training

 

Bond has an in-house technical team who manage Salesforce.com administration.  The force for good programme provided training to optimise capability of the team with limited resource.


Provide flexible office space across 3 central London locations for the Third Sector

> Integrated room booking application

Development of a room booking system to allow their customers to book rooms and associated meeting equipment across multiple sites via their intranet.  The system is completely integrated with Salesforce.com allowing them to generate reports and triggered communications.  The administration team are able to limit views and booking capabilities based on specific customer criteria.


Gives recognition to outstanding young people who make selfless contributions to their communities through their award schemes

> Business Manager
> Marketing Manager
> Continuity Manager

Diana Award manage nominations throughout the year for three main award programmes.  Using Clicktools, nomination information collected via their website creates associated nomination and nominee records linked to the relevant award type.  Their internal team use versions of the same data entry form to simplify processing of postal application forms which has dramatically reduced processing time.  They are now able to track incoming nominations in real-time, review candidates for certification and produce demographic profiling reports.

Solutions Portfolio


Community Interest Company that helps individuals, charities, organisations and communities to maximise the benefits offered by employee volunteering.

> Business Manager
> Marketing Manager

force for good has played a key role in enhancing their small team's ability to manage ongoing programmes quickly and effectively.  Registration data collected from online forms using Clicktools generates contact and enrolment records within Salesforce.com.  Progress can be tracked using formula fields to calculate enrolled volunteers and event attendees, produce medical reports and plan venue details.  Post-event feedback forms and attendance records allow the team to automate event breakdown reports for key stakeholders.

Solutions Portfolio

 

Euclid Network is the European network of third sector or social economy leaders who promote innovation and a stronger sector through connecting 300 members from 25 countries. 

> Foundation Manager

 

Euclid is in the first stage of setting up their Salesforce.com platform to collect membership data online with a view to developing the solution to process membership fees and full automation of key processes.


Headliners UK is a charity which inspires and encourages the personal development of young people through journalism.

> Business Manager
> Marketing Manager
> Resource Manager
> Continuity Manager

 

force for good has helped Headliners make more of an impact when raising funds and hitting targets by tailoring a database to match their needs. Specifically the system supports their internal and external relationship management; delivers quantitative and qualitative reports based on data gathered from young people who take part in its programmes and measures internal and external activity against targets. 


The Human Developmental Biology Resource is a collection of donated human embryonic and foetal material ranging from 4 to 14 weeks of development for ongoing research.

> Foundation Manager
> Business Manager


HDBR have an extensive database of Embryo records, for which force for good have developed a Salesforce platform using Foundation manager and Business Manager that enables them to store detailed history notes and images that will allow them to better map their current and future experiments. 


IntoUniversity offers innovative programmes to support young people from disadvantaged backgrounds to attain either a university place or another chosen aspiration

> Business Manager
> Marketing Manager
> Continuity Manager

IntoUniversity run a number of programmes providing support, mentoring and guidance to educate young people about the benefits of university.  Salesforce.com has been customised to store all information relating to programmes, mentors and the young attendees.  Using Clicktools, the team complete post course feedback to track perception patterns and likely to recommend stores to report at individual, organisation and summary levels.


A global nonprofit organisation that builds on Dr. Goodall’s scientific work and empowers people to make a difference for all living things. 

> Business Manager
> Marketing Manager
> Payment Manager
> Continuity Manager
 

The Jane Goodall Institute has an international network of contacts that supports the charity and with the right leverage can make a real difference to the cause. force for good customised their database to comprehensively store and manage their contacts, as well as allow them to clearly track donations and measure the return on investment using Foundation Manager, Business Manager, Marketing Manager and Payment Manager.


Leap work using challenging and well-supported interactive group work, and prioritise young people who are experiencing disadvantage and exclusion for places on projects.

> Business Manager
> Marketing Manager
> Payment Manager
> Continuity Manager

With three functional departments operating independently dealing with over 3,000 young people and adults
Salesforce.com provides a central database of members, course information and documentation to make resource management more transparent.  Leap's online donation process is completely integrated so payment transactions update related records and reports in real-time.

Solutions Portfolio


A ground breaking sports initiative - developing young people through physical activity and opening access to rowing at all levels


> Business Manager

 

London Youth Rowing needed a central database solution to allow them to store all related information on the the young people involved in their various programmes and events.  Salesforce.com allows them to track and report on progress and achievements.

LRS Consultancy provides professional consultancy services, tailored to your budget, so you can improve your environmental performance.

> Business Manager
> Resource Manager

London Remade was originally a Government-funded charitable organisation who now provides a team of consultants whose time must be accounted for in detail.  force for good integrated a timecard application within Salesforce.com which allows the consultants to enter and report on time allocated to each project.  This allows the consultancy to plan and allocate resources more effectively.

A non profit organisation that uses advances in media and communication technologies to provide culturally sensitive practical medical training, up-to-date focused information and exchange platforms to address the specific problems of healthcare in the developing world.

 
> Foundation Manager
> Business Manager

This charity reguired a system that strengthened their international team's ability to easily reach wider audiences with their powerful vidoes. Their customised database stores their videos, documents, contacts and leads, allowing them retrieve them from anywhere. 

Aim to improve the environment of hospitals and other healthcare establishments by providing works of art on loan.

> Business Manager
> Continuity Manager

 

Paintings in Hospitals now have a flexible database to store and track the details of 4,500 paintings and other works of art on loan to hospitals UK-wide via 6 regional offices.  Including custom fields to include image thumbnail, dimensions and the ability to associate the artwork with the establishment within a specified timeframe.  The teams now have central access to track and update loan information which has vastly improved efficiency having previously managed the process on Excel spreadsheets.


Promote and preserve the ethos, tradition and institution of Sandhurst made up of serving and retired officers

 
> Business Manager
> Web Manager
> Event Manager
> Continuity Manager

The Sandhurst Foundation provide services, benefits and events to qualifying members and use Salesforce.com to manage member records.  Their website was redesigned and integrated with Salesforce.com to allow members to view event details, search for members based on various criteria and register for membership online.

Southwark Circle is a membership organisation that provides on-demand help with life's practical tasks through local, reliable Neighbourhood Helpers, and a social network for teaching, learning and sharing.

 
> Business Manager
> Bespoke resource management

For Southwark Circle, we developed a bespoke resource management application which allows them to match voluntary skills and capabilities with specific tasks requested within the community.  This means that the most appropriate person for the task is allocated and available resources can be planned more precisely.


Specal is a UK dementia and Alzheimers charity providing courses, services and advice.

> Clicktools implementation

 

With a specific requirement to co-ordinate a feedback survey to all contacts who had attended a particular course, we helped to set up their Clicktools integration including custom fields to house results, mapping and a response dashboard.


The Children's Society is a leading national charity that makes childhood better for all children in the UK by defending, safeguarding and protecting the childhood of all children.

> Training

 

With a self-trained team of developers, The Children's Society needed specific training from the force for good team to focus their Salesforce.com skills.  The training programme is now entering its second phase to improve system knowledge and ensure that the charity can manage ongoing developments internally.


Creates opportunities for people to do 'hands-on' work and support positive change in overseas areas affected by disaster and poverty

> Business Manager
> Marketing Manager
> Continuity Manager

Co-ordinating international voluntary placements previously involved time-consuming administration,
the force for good programme has automated key processes and provided central access to project progress.
Using Clicktools, a series of online forms for completion by volunteers at key stages of the project
management process map information to contact records. A microfinance application tracks loan applications and repayments. Automated email communications are triggered using workflow to issue reminders, confirmations and details requests.

Solutions Portfolio


Now in its 40th year, UJC is an independent charity that exists solely to provide all Jewish students across the UK with chaplains.

> Business Manager
> Foundation Manager
> Event Manager
> Payment Manager

This charity offers a wide range of services to its target audience and required a system that would simplify their complex organisational processes. Their Salesforce.com system not only managed their database but also automated their event management; integrated with their SAGE accountancy system; managed their donations and stored both audio and video files for easy retrieval. 


The Association of Wheelchair Children is a charity whose mission is to enable wheelchair-using children throughout the UK to reach their full potential.

> Business Manager

The Association of Wheelchair Children required westbrook's expertise to help them build a platform that on one level allowed them to strategically manage their relationships with their database; and on another manage their donations and store funds.

The children's charity of the rugby world helping disadvantaged children in the UK and Ireland to reach their potential in life.

> Business Manager 
> Event Manager
> Payment Manager


Wooden Spoon's challenge was to increase collaboration and the central visibility of projects for their 43 regions and a number of dispersed central departments.  Their Salesforce.com solution provides full membership management including event registrations, direct debit payments with Gift Aid to alert the finance team when payments are due and a full suite of reports.  Regional teams have dramatically cut the administration time previously involved in processing events, communications, fundraising and finances.